Increased revenue... Satified customers... Improved efficiency... Les costs...
wInner provides hotels and hotel chains (small, mid-size and large organizations) with solutions and services that optimise profits and accelerate growth.
Whatever your business needs, we provide integrated e-business solutions to help you maximize efficiency. wInner Solutions makes it easier for you to do business with your customers, vendors, and partners.
Designed to meet the varied requirements of any size hotel or hotel chain, wInner provides the tools to help you run your operation at a greater level of productivity and profitability than ever before.
Cutting Edge Technology.
Speed, reliability, functionality and ease of use are only a few terms that apply to the wInner platform. Planet wInner has used its many years of experience in the industry to design a platform that automates every department of the hotel or restaurant.
wInner is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to hotel chain environments. wInner can be deployed in any size environment, from a single property with just Front Office to a large, full service hotel with automation across all departments. wInner offers you a product range that includes Front Office (PMS), Point of Sales (POS), Pocket POS (using wireless handheld Pocket PC’s), Conference & Banquets, Cost Control, Internet enabled reservations and a multitude of interfaces to external systems.
wInner products are designed for the popular Microsoft Windows platform and have an open database architecture. This results in scalable systems that can use SQL server databases for the larger property, as well as SQL Server Express for the smaller property. A tight integration with products such as Microsoft office and other Windows resources increases productivity even more.
Improve Guest service.
wInner enables you to optimize the stay of your guests at the highest profit rate. Because wInner is easy to learn, it minimizes the impact of staff turnover and you can easily keep the knowledge in-house. The use of touch-screens, even at reception, makes wInner one of the easiest products available today. Every user can recognize returning guests and provide them with instant VIP service if required. Fast and easy system functions allow you to focus on the guest and not on the computer system during check-in and checkout.
True Integration.
All wInner products share the same integrated database resulting in a single solution for Hotel, Sales & Catering, Cost Control and even Point of Sale. Yes, even our Point of Sale product forms an integrated part of the wInner platform which makes us unique in the industry. Our true integration means a single platform to automate all hotel departments and as a result, significantly reduce the required investment in hardware, implementation and training.
With an integrated database, hotels will no longer have to make use of interfaces to share data between these systems. Instead, users will share the same inventory, customer and account information, rate availability and controls throughout the business.
Integration also means a tight co-operation with other systems in the hotel such as PABX , PayTv or Backoffice Accounting systems. wInner offers a broad range of interface solutions in order to combine all systems in the hotel into one powerful and automated enterprise solution.
Unsurpassed service.
Our support professionals handle most support requests immediately, and, for peace of mind, Planet wInner guarantees our response time on the others. At the same time, we provide self-support options that offer around-the-clock access to online information. Our customers can also take advantage of the skills and knowledge of our helpdesk team who understand the unique nature of your business, ensuring our customers the best possible service experience.
Planet wInner also offers professional training services. Whether you're just learning about your wInner system or are a seasoned veteran in need of a quick refresher, wInner training provides a wealth of training opportunities designed to increase your knowledge and productivity. From classroom to on-site training, Planet wInner provides high-quality training when and where you need it.
Better Results.
wInner yields better results for your business. Automation improves customer service, prevents errors and provides business critical information. Using wInner you will experience a more efficient service at reception, reservations, restaurant, … and you always have access to correct and detailed information regarding occupancy, revenue figures, statistics, guest history etc.
Historical and forecast information, and the possibility to program your budget figures, allow you to identify trends, anticipate on future events and determine the right market strategy for your business. wInner is a tool that gives you access to your business critical information anywhere and anytime giving you the ability to make decisions quickly and based on correct information.